Conditions
The quality of testing and refurbishing is essential to guarantee the reliability and durability of refurbished devices. That's why Back Market Pro requires refurbishers to respect our quality charter and meet strict requirements.
Our refurbishers repair and refurbish devices using compatible or original parts, depending on availability. When repairing, they are committed to using parts supplied by reliable, high-quality parts manufacturers.
Your device is 100% functional regardless of its appearance.
What does it look like?
Excellent
|
Screen |
Body |
Hardware |
Battery |
|
Flawless. No signs of use, no scratches, no nothing. |
Almost no signs of use. May have hairline scratches that are barely visible. You might strain your eyes just to spot them. | 100% fully functional. Tested, checked, and cleaned by professional refurbishers who are vetted by Back Market. | Good health: minimum 80% battery capacity. Good performance for average daily use. |
Good
|
Screen |
Body |
Hardware |
Battery |
|
Flawless. No signs of use, no scratches, no nothing. |
Light signs of use. May have some faint scratches that aren’t noticeable at a glance, unless you put your nose to it. | 100% fully functional. Tested, checked, and cleaned by professional refurbishers who are vetted by Back Market. | Good health: minimum 80% battery capacity. Good performance for average daily use. |
Fair
|
Screen |
Body |
Hardware |
Battery |
|
May have light scratches that are slightly visible but won’t get in the way when the device is on. |
May have some signs of wear including scratches and dents. | 100% fully functional. Tested, checked, and cleaned by professional refurbishers who are vetted by Back Market. | Good health: minimum 80% battery capacity. Good performance for average daily use. |